Every comment answered.Every fan followed up.

It needs a Business or Creator account. Personal accounts can't grant the permissions Instagram requires to read comments and send messages.

Five things can set one off: a comment on a post or reel, a DM matching a keyword, a reply to your story, a mention in someone else's story, or a comment during a Live. It can then reply publicly, send a DM carrying link buttons or quick replies, check whether someone follows you, ask for an email address, send an email, and hide or delete a comment. Thirteen ready-made starting points arrange those into the flows people ask for most, and every one of them is yours to change.

Only if you want to. Describe what you want in a sentence and it is drawn for you on the canvas, where you can drag the steps around, rewrite the wording, or ask for a change and see it as a diff before it applies. You can also start from one of the thirteen templates, or from a blank canvas.

One credit is one thing done on your behalf: a public reply, or a message sent. Checking whether someone follows you costs nothing. So a follow-gated reward that replies under the comment and sends two DMs costs three. The free plan includes 300 credits a month, and every automation shows what one run of it costs before you turn it on.

Automations stop rather than quietly running up a bill, and the activity feed says that is why. You can buy a top-up at any time without changing plan, and bought credits never expire. A switch on the billing page decides what happens at the end of each month: carry on using the credits you've bought, or hold them back and stop until the next month's allowance lands.

You can write several versions of a public reply and one is chosen at random each run, so the comments under a post don't fill up with the same sentence. Every message also waits a moment before going out — longest for someone who has never messaged you, shortest for someone mid-conversation — rather than landing at a machine-perfect instant.

No. Ochra Flow only messages someone who commented on your post or messaged you, and Instagram allows one DM per comment. There is no bulk sending.

Yes, and those are treated differently on purpose. Instagram only accepts a private reply while the broadcast is still running, so Live comments skip the usual pause and go straight out; one that would land after you end fails plainly instead of retrying into a closed door.

An automation can hide or delete hostile comments, and how sure it has to be before acting is yours to set. The scoring runs on our own servers — no comment is sent to an AI service — and every decision is written to the activity log whether it acted or not, so you can watch what it would have done before loosening it. Hiding leaves the comment visible to whoever wrote it, so it doesn't read as a confrontation.

Yes. One step asks for an address in the DM, and another can email them from the sending address you connect. If they never answer, the flow can take a different path.

Yes. You can invite people to a workspace, and each role has its own list of pages it can open, which you set. One account can hold several workspaces, up to the limit on its plan.

On the plans that offer it, yes. You pay once for twelve months at a lower price than twelve monthly payments, and the pricing section shows the saving for each plan. Credits still arrive month by month, nothing renews by itself afterwards, and we email you two weeks before the year ends.

The account is flagged on your dashboard and its automations stop until you reconnect it, rather than failing silently in the background.

Instagram is the only platform today. The engine is written against a platform-agnostic contract, so another one is a new adapter rather than a rewrite.